Our experience was not at all good.. the administration was a night mare.



We had our routine checkup (wellness check up that are covered 100% by most insurances) and something with the billing and codes that were used did not work with insurance company. We asked the billing department to comply, clarify, justify, modify or offer solutions so its processed, but the person was rude and adamant. Even didn't work with insurance company agents or my employers health admin. We cant change insurance company, but we can change the Pediatrician.



If unresolved, unfortunately we will still end up paying for "wellness visits" for no reason. We are students and we still value the ~150$ per visit that could have been saved if they worked out with correct IPC coding and diagnostic codes that are recommended by APA (American Pediatric Association). I have several friends who delievered a baby in Louisville within the same month and we have compared our billing (different doctors, same insurance) and we knew ours was different !!



Exception: The doctors were good, knowledgeable and spent decent time to answer questions..

Their great! I would tell everyone to go their. Both my children go their and its a great experience every time.

I wouldn't recommend them. They were very rude and uncaring.

I reccomend this for everyone in the state of kentucky. even though the waiting list is too long it is well worth every min.