Great customer service! After reading this company's reviews, I avoided calling them. I thought it was "too good to be true" and that they would be overly priced. I decided to give them a call, after a few other companies refused to come out and hearing high service fees (just to come give an estimate). They had a tech come out after hours (during inclement weather) to repair my garage. The tech was punctual, informative, polite, and provided quality work . And to my surprise, the price was very affordable!! So all the reviews are true. Don't waste your time calling around, like I did, just start with Garage Door Commander.